Frequently Asked Questions

RESERVATIONS
How can I book a transfer from / to Venice airport?
How can I book a transfer from / to Venice airport?

You can use the instant quote on our home page. You will be shown the price by filling the instant quote, simply select the origin point and destination of your trip (the name of the city), people, luggage and the time of arrival or pick up in the case of a transfer from an address to the airport. If you want to go ahead with your booking, click "proceed to booking form" and you will be redirected to our booking form, fill in all the required data and click book now.

At this point your  we have received your request and, once confirmed,  you will be receiving an email with a recap of your reservation and all the information needed.

 

 

 

PRICES
Are the prices per person or per vehicle?
How can I book a transfer from / to Venice airport?

All our prices are per vehicle and NOT per person. Our prices are always all inclusive (except where expressly indicated) and are fixed, they do not depend on travel time as it happens with public taxis. You will pay exactly the amount written in the reservation.

TIPS
Do I have to tip the driver?
How can I book a transfer from / to Venice airport?

In Italy, tips are not compulsory so if you think the service was worth it, feel free to tip the driver. However please keep in mind that tips won't be added to an eventual receipt and that it won't be considered rude if you decide otherwise.

PAYMENT
Can I pay with my credit card in the car?
How can I book a transfer from / to Venice airport?
Credit card is only for payment in advance, when selecting Pay directly to the driver, the payment is intended in cash.
LUGGAGE
What's the exact measurement for large, medium and small luggage?
How can I book a transfer from / to Venice airport?

We use the same measurements used by airlines. If you have special luggage, such as skis, bikes, bike bags or other items, enter the request in the booking form notes, and we will get back to you to let you know any changes in the price. Please keep in mind that, by law, bags cannot be transported into the vehicle, but only in the car boot, so if you're carrying a very large item (such as a bike bag) you will be provided with a larger vehicle, and the price will change accordingly.

MEETING LOCATION
Where will I meet my driver?
How can I book a transfer from / to Venice airport?

Your driver will be waiting for you at the arrival of the airport, train station or port, holding a sign with your name on it.

SERVICE
Will I have to share the car with other people?
How can I book a transfer from / to Venice airport?

No, you will not have to share your car with anyone else, all our transfers are private and NOT shared.